Privacy Policy

Fizardus is committed to protecting your privacy. We collect only the minimum data necessary to provide our service. We do not require KYC documents and do not sell your personal data to third parties.

1. Who We Are

Fizardus ("we", "our", "us") operates a virtual crypto card service accessible via Telegram bot @FizardusBot and the website fizardus.com. For questions about this policy, contact us at @fizardus.

2. Data We Collect

From Telegram

  • Telegram user ID (a numeric identifier)
  • First name, last name, username (if provided by Telegram)
  • Language preference

From the Onboarding Questionnaire

  • Intended use of the card (e.g. subscriptions, travel, online purchases)
  • Country of residence (self-reported)

From Card and Payment Activity

  • USDT top-up transactions (amount, network, timestamp)
  • Card orders and status
  • Account balance history

From the Website

  • Browser type and device (via standard web logs)
  • Approximate geolocation (country level, via IP)
  • Page interaction events (aggregated, anonymised analytics)

3. How We Use Your Data

  • To create and manage your Fizardus account
  • To process top-ups and issue virtual cards
  • To send you card details and service notifications via Telegram
  • To detect fraud and prevent abuse
  • To comply with legal obligations
  • To improve our service and marketing (aggregated, anonymised analytics)

4. Data Retention

We retain your account data for as long as your account is active. Transaction logs are kept for up to 90 days for operational purposes. If you request account deletion, we remove your personal data within 30 days, subject to legal retention requirements.

5. Third-Party Processors

Telegram

The Fizardus bot runs on Telegram's platform. Telegram's own Privacy Policy applies to data processed by Telegram.

Card Issuer

Virtual card details (number, expiry, CVV) are generated and managed by our card issuing partner. Your name is not embossed on virtual cards.

6. Cookies

The Fizardus website uses only functional and analytics cookies. No personal data is stored in cookies. You can disable cookies in your browser settings without affecting core site functionality.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Object to processing of your data for marketing purposes

To exercise any of these rights, contact us at @fizardus on Telegram.

8. Data Security

We use industry-standard security practices including encrypted connections (HTTPS/TLS), restricted database access, and regular security reviews. Sensitive data such as card CVV is transmitted only via encrypted channels and is not stored in plain text.

9. Children

Fizardus is not intended for persons under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor has created an account, it will be deleted immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the service after changes constitutes acceptance of the revised policy.

11. Contact

For any privacy-related questions or requests, reach us via Telegram: @fizardus.